Matthew Capewell <p><a href="#refundpolicy">What is your refund policy?</a><br /><a href="#returnitem">How do I return an item?</a><br /><a href="#whopostage">Who pays the postage on returned items?</a></p> <h3 id="refundpolicy">What is your refund policy?</h3> <ul> <li>We will happily refund or exchange any item purchased from Boys Treasure</li> <li>We make no charge for returns &#8211; there is no restocking fee</li> <li>Returned items must be unused, in a saleable condition and in their original packaging with all labels still attached</li> <li>All returns must have a completed returns form (available below)</li> <li>To prevent fraud we will only credit the card used to place the order</li> </ul> <h3 id="returnitem">How do I return an item?</h3> <p>We would ask you to return your purchase in it&#8217;s original condition with all packaging, accompanying items and completed returns form.</p> <p><img src="http://static3.shopify.com/s/files/1/0027/4742/assets/pdf.png" alt="Adobe PDF" />&nbsp;&nbsp;&nbsp;<a href="http://static3.shopify.com/s/files/1/0027/4742/files/returnsform.pdf">Download our returns form</a></p> <p>You should obtain proof of postage as you will be liable for any items until they are received by Boys Treasure.</p> <p>Our returns address is:</p> <p>Boys Treasure<br />74 Hefford Road<br /><span class="caps">EAST COWES</span><br /><span class="caps">PO32 6SR</span></p> <h3 id="whopostage">Who pays the postage on returned items?</h3> <p>For faulty goods or other issues that are the fault of Boys Treasure, we will be happy to refund the cost of this return delivery. We regret that we cannot be responsible for the cost of returning unwanted items, nor can we include the original postage costs in the refund.</p> 2009-02-18T19:37:01+00:00 returns-and-refunds 3188972 2009-02-18T19:37:01+00:00 274742 Returns &amp; Refunds 2009-02-26T22:15:58+00:00 <a href="#refundpolicy">What is your refund policy?</a> <a href="#returnitem">How do I return an item?</a> <a href="#whopostage">Who pays the postage on returned items?</a> <h3 id="refundpolicy">What is your refund policy?</h3> * We will happily refund or exchange any item purchased from Boys Treasure * We make no charge for returns - there is no restocking fee * Returned items must be unused, in a saleable condition and in their original packaging with all labels still attached * All returns must have a completed returns form (available below) * To prevent fraud we will only credit the card used to place the order <h3 id="returnitem">How do I return an item?</h3> We would ask you to return your purchase in it's original condition with all packaging, accompanying items and completed returns form. <img src="http://static3.shopify.com/s/files/1/0027/4742/assets/pdf.png" alt="Adobe PDF" />&nbsp;&nbsp;&nbsp;<a href="http://static3.shopify.com/s/files/1/0027/4742/files/returnsform.pdf">Download our returns form</a> You should obtain proof of postage as you will be liable for any items until they are received by Boys Treasure. Our returns address is: Boys Treasure 74 Hefford Road EAST COWES PO32 6SR <h3 id="whopostage">Who pays the postage on returned items?</h3> For faulty goods or other issues that are the fault of Boys Treasure, we will be happy to refund the cost of this return delivery. We regret that we cannot be responsible for the cost of returning unwanted items, nor can we include the original postage costs in the refund.